Griot

Griot is a team knowledge platform: upload the documents your company actually runs on, ask questions in plain language, and get answers where every claim carries a citation chip that opens the exact source passage, highlighted, in a reading drawer.

It's named for the West African griot — the keeper of a community's history whose authority rests on verifiable lineage. An answer without a source is just a rumor with good formatting.

The research examined how teams verify information when the stakes are real: they don't want summaries, they want the paragraph — the clause in the policy, the line in the contract. Verification behavior is about locating, not re-reading. That meant citations couldn't link to documents; they had to link to passages, scrolled-to and highlighted.

Studying RAG-product failures sharpened this: tools that cite at document level make verification a second search, and users stop verifying — which is exactly when hallucinations become dangerous. The citation had to be cheaper than trusting blindly.

Griot inverts the usual RAG hierarchy. Instead of an answer with optional footnotes, it treats every response as a set of claims, each wearing its citation chip inline. Tapping a chip slides open a reading drawer with the source document scrolled to the passage, amber-highlighted — verification costs one tap and zero context.

The griot framing isn't decoration; it's the design principle. Authority through lineage: the product never asks to be trusted, it makes checking so cheap that trust accumulates as a side effect.

The live product is a team workspace — document grid, search bar, suggested questions — where any question returns a cited answer, and the mobile flow keeps the whole loop intact: ask, read, tap a chip, see the passage.